1. Introduction and Sister Company Relationship This Privacy Policy explains how we collect, use, and protect your personal information when you inquire about childcare services. Number 1 Day Care and The Willow Nursery are sister companies sharing the same core values of high-quality early years education, bilingual learning, and emotional security.
Please note that as The Willow Nursery’s official website is currently offline for maintenance, Number 1 Day Care is managing this lead generation process to ensure your inquiry is processed without delay.
2. Information We Collect When you complete our inquiry form, we collect the following information:
- Parent/Guardian Details: Full Name, Email Address, and Phone Number.
- Child’s Details: Date of Birth or current age to ensure they fit our 1 to 5 years entry criteria.
- Logistical Information: Your Postcode (to confirm proximity to Clapham SW4), preferred start date, and your interest in specific services such as Bilingual Learning (English/Spanish), Forest School, or Funded Places.
3. How We Use Your Information Your data is used solely for the purpose of managing your childcare inquiry. This includes:
- Qualifying your inquiry: Ensuring our term-time, community-based model aligns with your family’s needs.
- Direct Communication: Contacting you via WhatsApp or email to provide further details about our curriculum and availability.
- Scheduling Visits: Arranging a personal show round (tour) of our facilities at 55 Grafton Square, Clapham Old Town.
- Funding Support: Verifying eligibility for the 15/30 hours of government-funded childcare.
4. Data Sharing and Security As sister companies, your information will be shared between Number 1 Day Care and The Willow Nursery to provide you with the most relevant information. We do not sell or share your data with third parties outside of our immediate sister-company network. We handle all data in strict accordance with UK Data Protection Regulations (UK GDPR) to ensure your family’s privacy is protected at all times.
5. Your Rights You have the right to request access to the information we hold about you, to ask for corrections, or to request that your data be deleted from our systems at any time by contacting us at admin@thewillownursery.co.uk.